How can we help?

What Freshmint does, how it is laid out, and where to start.

The three ways to sign in, and what to do when one of them does not work.

Create your organization once so your logo and details appear on every event page and sponsor link.

Build your event page, add the details attendees need, and publish it in one step.

The words you will see across Freshmint, in plain language.

The four event stages, when each change happens, and what you can still do afterwards.

Themes, colors, fonts, your cover image, and Reimagine with AI.

The fields every form asks for, adding your own questions, and when questions lock.

What you can change on a live event, and who gets told when the date, time or venue moves.

Set how many attendees you can seat, and what happens when the event is full.

Keep the exact venue private, so only confirmed attendees and your hosts see it.

Start a new event from one you have already run, with the same page, questions and sponsor package.

The difference between cancelling and deleting, who can do each, and who is told.

Approve registrations, change statuses one at a time or in bulk, choose who appears on the page, and export the list.

Add people one at a time, from your contacts, from a CSV, or from a past event's guest list.

Turn on self check-in, how attendees check in from their phone, and how to check someone in yourself.

What happens after you register for an event on Freshmint, and how to manage your registrations.

See how many people view your event page and sponsor link, and what attendees said afterwards.

The five emails Freshmint writes and schedules for every event, and how to review, change or turn them off.

Send or schedule your own message to attendees by status, preview it, and see who it reached.

The calendar invite in every confirmation, and what happens when the date, time or venue changes.

The three roles on an event, and exactly what each one can see and do.

Invite partners by email, track where each one is, and approve them.

Write what you offer partners, and share it through a private link that is not the attendee link.

Set a target budget, see what each partner has committed, and what is still unfunded.

Every host has their own event link, and every registration is credited to whoever's link was used.

You have been invited to someone else's event. Here is what to do first.

Quick answers for partners working on someone else's event.

Your organization's audience: how people get in, tags, importing from a CSV or Luma, and export.

One link that lists several of your upcoming events, so people can RSVP to any of them.

Ask questions about your events, attendees and contacts, and get drafts and actions you approve first.

Use Freshmint from your own AI assistant, and control which assistants have access.

What each plan includes, and how to upgrade.

Add colleagues to your organization so they can work on every event with you.

Update your card, download invoices, or cancel Pro.

How to ask for your account and data to be deleted, and how it differs from cancelling.

What to check when a sign-in link, invitation or event email does not show up.

How to reach the Freshmint team, and what to include so we can help quickly.