Help center/
Account and billing

Contact support

How to reach the Freshmint team, and what to include so we can help quickly.

Reach us

A person on the Freshmint team reads every message.

Help us help you

Include:

  • The email address on your Freshmint account
  • The event link, if it is about an event
  • What you were trying to do, and what happened instead, including any error message
  • Whether you were on a phone or a computer, and which browser
  • A screenshot, if you can

Feedback and ideas

We want to hear what would make Freshmint better for your events. Send ideas to the same address. Every one is read by the product team.

Still need help?

Email support@freshmint.ai or use the form in the help center. A person on the Freshmint team reads every message.

Contact support
Freshmint