Manage billing
Open Settings > Billing and select Manage Billing. This opens Stripe's secure billing page, where you can:
- update your card and billing details
- see and download invoices
- cancel your subscription
Cancel Pro
Open Manage Billing and cancel your subscription on Stripe's billing page. If you do not see the option, email support@freshmint.ai and we will cancel it for you. When the subscription ends, your organization moves to the Free plan. Your events, attendees and contacts stay where they are.
Free allows up to 5 users and 5,000 contacts. If your organization is above those limits, contact us before you cancel so we can help you plan the change.
If a payment fails
Freshmint emails you if a payment fails. Update your card through Manage Billing.
Common questions
Can I pause my subscription? Not on your own. Email support@freshmint.ai and we will help.
Can I get a refund? Email support@freshmint.ai and we will look at it with you.
Still need help?
Email support@freshmint.ai or use the form in the help center. A person on the Freshmint team reads every message.
Contact support