Cancelling Pro moves you to the Free plan and keeps everything. Deleting your account removes your data permanently. You cannot undo it.
Ask for deletion
Email support@freshmint.ai from the email address on your account and ask us to delete it. If you are on Pro, cancel your subscription first. See Manage or cancel your subscription.
We confirm what will be removed before we do it, and let you know when it is done.
Before you ask
- Export what you want to keep. Download your contacts from Contacts with Export all, and each event's attendee list from its Attendees tab with Export.
- Hand over upcoming events. If you are the primary host of an upcoming event, cancel it or talk to us about it first, so attendees and partners are not left without a host.
Events with other organizations
Events run by other organizations stay with them. If you co-hosted or sponsored someone else's event, it continues without you.
Remove a past event from My Events
As an attendee, you can remove an event from your own My Events list without deleting your account. Select Remove on the event.
Still need help?
Email support@freshmint.ai or use the form in the help center. A person on the Freshmint team reads every message.
Contact support