Help center/
Account and billing

Invite your team

Add colleagues to your organization so they can work on every event with you.

Team members are people in your own organization. They have access to all of your organization's events and data. Partners from other organizations are invited to a specific event as co-hosts or sponsors instead.

Invite a team member

You need to be an organization admin.

  1. Open Settings > Team Members.
  2. Under Add Internal Team Members, enter your colleague's email.
  3. Tick the box to confirm you understand they get full access to your organization.
  4. Select Send Invitation.

They receive an email and appear as Invited until they accept, then Active.

If the email is outside your organization's domain, Freshmint asks you to double check. If the person already belongs to another Freshmint organization, you can Request merge, and our team handles it.

Roles

Admin. Manages the organization: its details, its team, and organization-wide settings such as the collection link name and AI connections. Only admins can export all contacts.

Member. Works on every event in the organization.

New team members join as Members.

Remove a team member

An admin opens Settings > Team Members, finds the person, and removes them. They lose all access to the organization straight away.

Plan limit

The Free plan includes up to 5 users. To add more, upgrade to Pro. See Plans: Free and Pro.

Common questions

Should I add a colleague as a co-host? No. Colleagues already have access to every event in your organization.

Can I limit a member to certain events? Not yet. Team members can access all of the organization's events.

Still need help?

Email support@freshmint.ai or use the form in the help center. A person on the Freshmint team reads every message.

Contact support
Freshmint