Write your own emails to attendees

Alongside the AI emails, you can write your own, for example a dress code note, a change of plan, or a thank-you.

Write an email

1. Open the event and go to the Notifications tab.
2. Under Your emails, select Create email.
3. Choose who receives it by attendee status: Confirmed, Pre-Approved, Waitlisted and Interested. Choose one or more. Confirmed includes attendees who have checked in. Freshmint shows how many people that is.
4. Write your message. Each email opens with "Hi" and the attendee's first name, so start with your first sentence.
5. Choose Send now, or pick a time to schedule it.

Everyone gets the same message, so write copy that works for every status you picked. The final list of recipients is worked out when the email sends, so people who register in the meantime are included.

Preview before it goes

Open a scheduled email and select Preview to email yourself a copy. Preview sends the version that is saved, so save your changes first.

Change or cancel a scheduled email

Open it to edit the message or the time, or delete it from its menu. You cannot change an email once it has been sent.

See who it reached

Select the send count on a sent email to see each recipient and what happened: delivered, opened, marked as spam, or not sent because the attendee turned off emails.

Common questions

Where do replies go? To the primary host's email address.

Who can send emails? The primary host, members of the primary host's organization, and confirmed co-hosts. Sponsors cannot.

Can I email one person? Choose the status that person has, or use your own email client with the address from the Attendees tab.